Services

Customer Services

DFLA offers a wide range of value added services for our customers.  DFLA is compensated via Supplier corporate overhead and thus, the services described below come at no direct cost to the customer or their program.

• Local contact dedicated to ensuring your existing business is given the Supplier's requisite attention and priority.
• Local source of information reguarding Supplier products and IR&D efforts to support your new business proposals and initiatives.
• Local retention of Supplier's proprietary and trade secret drawings for your access.
• Alternate avenue for conveying counsel to Supplier Management.
• Availability for issue escalations 24x7
  

Client Services

Our clients benefit from our services as an experienced industry consultant and facilitator.

• Build mutually rewarding, lasting relationships with Customers.
• Provide local, everyday support of existing business.
• Help shape business development and marketing plans.
• Provide access to profitable new business opportunities.
• Become the "difference maker" in competition.
• Obtain customer input for R&D activity.
• Benchmark the competition.
• Find merger, acquisition and vertical integration opportunities